1.1 Below you will find information about the collection, storage, use and processing of personal data by TeamSpeak Systems Inc, PO Box 211180, Chula Vista, CA, 91921 USA (hereinafter TeamSpeak USA) and TeamSpeak Systems GmbH, Wilhelmstraße 21, 74072 Heilbronn, entered in the Register of Companies of the Munich District Court under the registration number HRB 172523 (hereinafter TeamSpeak DE; hereinafter both companies together as TeamSpeak) under the domains teamspeak.com, teamspeakusa.com and myteamspeak.com (hereinafter referred to jointly as "Teamspeak.com" and "Myteamspeak.com" and all three collectively referred to as "Website/s"), which may also be accessed as a mobile version. This applies in particular – but not only – to the download of the software solutions "TS6 Client" and "TeamSpeak 6 SDK" (hereinafter jointly referred to as "Software Solutions"), the download and use of the "TS6 Client" (for PC or mobile devices), the participation in the forum and the uploading and downloading of own software programs which are compatible with the software solutions of TeamSpeak and released by TeamSpeak (hereinafter referred to as "Add Ons").
1.2 Personal data are all data that can be traced back to you personally, i.e., could be connected directly or indirectly with your person. These are in particular name, e-mail address, address, telephone number, user data, IP address, etc.
2.1 (Joint) Controller according to Art. 4 No. 7 GDPR in connection with Art. 26 Par. 1 S. 1 GDPR is TeamSpeak.
2.2 The Websites contain links that take you to third-party websites. TeamSpeak expressly points out that in this case you must inform yourself about the collection, storage and processing of personal data by the third-party provider on the linked website, as TeamSpeak has no influence on this.
You may exercise your rights regarding the processing of your personal data at any time by contacting us using the contact details provided above under Section 1.1. As a data subject, you have the right to:
3.1 Access (Art. 15 GDPR)
Request information about the personal data we process about you. In particular, you may request information regarding the purposes of the processing, the categories of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of the right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, as well as the existence of any automated decision-making (including profiling) and, if applicable, meaningful information about its details.
3.2 Rectification (Art. 16 GDPR)
Revocation of consent. You can at any time revoke your consent to the storage, collection, and processing of your personal data for the future. Data for billing and accounting purposes are not affected by a revocation or deletion. Your revocation does not affect the lawfulness of the previous processing.
3.3 Erasure (Art. 17 GDPR)
Request the erasure of your personal data stored by us, unless processing is necessary for exercising the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims.
3.4 Restriction of Processing (Art. 18 GDPR)
Request the restriction of the processing of your data, to the extent that you contest the accuracy of the data or the processing is unlawful, among other circumstances.
3.5 Data Portability (Art. 20 GDPR)
Receive the data you have provided to us in a structured, commonly used, and machine-readable format, or request its transmission to another controller (“data portability”).
3.6 Objection (Art. 21 GDPR)
Object to the processing of your data, provided the processing is based on Article 6(1)(e) or (f) GDPR. This applies in particular if processing is not required for the performance of a contract with you. Unless the objection relates to direct marketing, we kindly ask that you explain the reasons why we should not process your data as we have done. In the event of your justified objection, we will review the situation and either discontinue or adjust the data processing or demonstrate our compelling legitimate grounds for continuing the processing.
3.7 Withdrawal of Consent (Art. 7(3) GDPR)
Withdraw at any time any consent you have previously given us (including those given prior to the GDPR’s entry into force on May 25, 2018). Your consent is understood as your voluntary, informed, and unambiguously expressed intention—either by a statement or by a clear affirmative action—that you agree to the processing of personal data for one or more specific purposes. Withdrawing consent means we will no longer be permitted to continue data processing based on that consent for the future.
3.8 Lodging a Complaint (Art. 77 GDPR)
Lodge a complaint with a data protection supervisory authority about the processing of your personal data in our company—such as the supervisory authority responsible for us: Bayerische Landesamt für Datenschutzaufsicht, Promenade 18, 91522 Ansbach, Deutschland, Telefon: 0049 (981) 180093-0, Telefax: 0049 (981) 180093-800, E-Mail: [email protected] Please note that these rights may be subject to certain exceptions or limitations, for example when overriding interests or legal obligations apply. If you have any questions about your rights or wish to exercise any of them, feel free to contact us at any time.
You may exercise your rights by e-mail to [email protected] or by e-mail, telephone, mail or fax to the contact details given in the imprint on the TeamSpeak website.
5.1 When you use TeamSpeak USA's websites, cookies are stored on your computer, even if they are used for information purposes only on the websites operated by TeamSpeak USA.
5.2 Cookies are small text files that are stored on your hard disk, which is assigned to the browser you use, and through which certain information is transmitted to the site that sets the cookie. Cookies cannot run programs and above all cannot transmit viruses to your computer. Cookies are used in particular to make the websites operated by TeamSpeak USA more user-friendly.
5.3 If you have an account for the websites operated by TeamSpeak USA, cookies are used in particular to identify you for subsequent visits to the websites operated by TeamSpeak USA. This prevents you from having to log in again for each visit.
5.4 The websites use the following types of cookies:
5.5 Transient cookies are deleted as soon as you close your browser. These include in particular the so- called session cookies. Session cookies store a session ID with which your browser's requests can be assigned to the session so that your computer can be recognized by the system when you return to the website operated by TeamSpeak USA. As soon as you log out or close your browser, all session cookies are automatically deleted.
5.6 Persistent cookies are only deleted after a period of time that depends on the respective cookie and extends beyond the session, but no later than two months after the cookie has been set. You can delete these cookies automatically at any time in the security settings of your browser.
5.7 In your browser settings you can individually adjust the use of cookies and also completely prevent them. In particular, you can also completely prevent the use of third party cookies. In this case, however, you may not be able to use all features of the websites operated by TeamSpeak USA.
5.8 The information stored via cookies is stored separately from your other personal data and is not linked to it.
5.9 TeamSpeak USA points out that third party providers who collect data through the use of cookies also use data about the use of the websites operated by TeamSpeak USA for user-generated advertising on other websites. TeamSpeak USA has no influence on this data collection.
5.10 For more information about which cookies we use and how you can manage your cookie settings and disable certain types of tracking, please see below:
| Cookie | Domain | Type | Description | Duration |
|---|---|---|---|---|
| YSC | .youtube.com | Advertising | The YSC cookie is set by YouTube and is used to track the views of embedded videos on YouTube pages. | Session |
| VISITOR_INFO1_LIVE | .youtube.com | Advertising | A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. | 5 months 27 days |
| test_cookie | .doubleclick.net | Advertising | The test_cookie is set by doubleclick.net and is used to determine if the user’s browser supports cookies. | 15 minutes |
| personalization_id | .twitter.com | Advertising | Twitter sets this cookie to integrate and share social media features and also to store information about how the user uses the website, for tracking and targeting. | 2 years |
| IDE | .doubleclick.net | Advertising | Google DoubleClick IDE cookies are used to store information about how the user uses the website to present relevant ads and based on the user profile. | 1 year 24 days |
| _fbp | .teamspeak.com | Advertising | This cookie is set by Facebook to display advertisements on Facebook or on a digital platform powered by Facebook advertising after visiting the website. | 3 months |
| NS | .facebook.com | Advertising | Facebook sets this cookie to show relevant advertising to users by tracking user behavior across the web on sites that have Facebook pixels or Facebook social plugins. | 3 months |
| yt-remote-device-id | youtube.com | Advertising | This cookie, set by YouTube, registers a unique ID to store data on what YouTube videos the user has watched. | Never |
| yt.innertube::requests | youtube.com | Advertising | This cookie, set by YouTube, registers a unique ID to store data on what YouTube videos the user has watched. | Never |
| yt.innertube::nextId | youtube.com | Advertising | This cookie, set by YouTube, registers a unique ID to store data on what YouTube videos the user has watched. | Never |
| yt-remote-connected-geräte | youtube.com | Advertising | YouTube sets this cookie to store the user’s video settings for embedded YouTube videos. | Never |
| _ga | .teamspeak.com | Analytics | The _ga cookie installed by Google Analytics calculates visitor, session, and campaign data and also tracks site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. | 2 years |
| _gid | .teamspeak.com | Analytics | The _gid cookie, installed by Google Analytics, stores information on how visitors use a website while also creating an analytics report on the website’s performance. Some of the data collected include the number of visitors, their source, and the pages they visit anonymously. | 1 day |
| _gat_UA-92017426-1 | .teamspeak.com | Analytics | A variant of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behavior and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to. | 1 minute |
| _ga_GTP2RXC949 | .teamspeak.com | Analytics | This cookie is installed by Google Analytics. | 2 years |
| CONSENT | .youtube.com | Analytics | YouTube sets this cookie via embedded YouTube videos and registers anonymous statistical data. | 16 years 3 months 8 days 13 hours 4 minutes |
| __cfruid | .teamspeakhelp.zendesk.com | Necessary | Cloudflare sets this cookie to identify trusted web traffic. | – |
6.1 TeamSpeak collects the following personal data provided by you when setting up a customer account or forum account:
| User information | Such as first and last name, phone number, date of birth, postal address, country of residence |
|---|---|
| Account information | Such as username, userID, password double-hashed |
| Uploaded information | Such as profile pictures (avatars), images, and assets for publication |
| Social network information | Such as user integration (twitch) information, user descriptions |
6.2 The data transmitted by you will be used in particular for the performance of both parties' contracts. For this purpose, your data may also be passed on to the partners required to fulfil the contract. This is in particular the payment service provider PayPal Inc, 2211 North First Street, 95131 San José, California, USA (hereinafter referred to as "PayPal") and Stripe Technology Europe, Limited, 1, Lower Grand Canal Street, Dublin 2, Ireland (hereinafter referred to as "Stripe") and their affiliated companies. Further information on the transfer of your personal data to third parties can be found in section 15 of this data protection declaration.
6.3 TeamSpeak USA also uses your personal data for marketing and advertising purposes for TeamSpeak's services. However, without your separate consent, only information about TeamSpeak services will be sent to you for this purpose that is similar to the services you use.
6.4 You may at any time have your account deleted by TeamSpeak USA by sending a request to [email protected] or by requesting TeamSpeak USA to delete the data described in the imprint of the website operated by TeamSpeak USA. If you request us to delete your user account, your data will be deleted immediately as soon as it is no longer required for the performance of both parties' contracts and TeamSpeak USA is not legally obliged to store it.
7.1 For informational purposes only, TeamSpeak collects only the following personal data transmitted by your browser:
| IP address | IP address and region / country based on IP login |
|---|---|
| Device information | Such as operating system and interface browser |
| User behavior | Such as visits of the websites, order of visits, data and duration of visits |
| Data information | Such as concretely transferred data volumes |
| Mobile device data | Such as type of mobile device and settings, location of access |
7.2 The informational use of the websites operated by TeamSpeak USA only is deemed to exist if you do not sign up for a customer account, forum account or developer account, if not downloaded the software solutions or the TeamSpeak Software Client, if not uploaded or downloaded any Add Ons, if not made request via the TeamSpeak USA Websites or otherwise submit any personal information to TeamSpeak USA.
8.1 TeamSpeak collects the following personal data transmitted from you when using the TS6 Client:
| Device information | Information about your authenticated devices |
|---|---|
| IP address | IP address and region / country based on IP login |
| User log | Technical information such as user sessions, login and update data |
| User permissions | Information on user permissions and premium features, including Stripe subscription and customer ID |
| Badge information | Redeemed badges by user and date of redemption of the badge |
| Add-Ons | Information such as add-on name and files, author name, timestamps, description and images, enabled add-ons for client |
| Chat management | Information such as account creation date,chat ID, assigned chat instance, chat contacts and rooms. Uploaded content of users (e.g. images, videos and other files) is kept for 30 days. |
| Client connection data | Information such as port, domain name, virtual server ID, Public license ID, sender IP address |
| Server information | Information on server such as nickname, domain name or IPv4 or IPv6 address, UDP port |
| Server usage information | Information such as client unique identified, Myteamspeak UID, connection data, client description, server password hashed, login server interactions |
| Twitch integration | Information such as Twitch client ID, Virtualserver ID and Key |
| Chat information | Such as username / displayname, unique ID, IP addresses, online status / presence, authenticated devices |
| Chat activity | Such as chat messages (end-end-encrypted or plain text based on room settings), events (user, room, presence) and activity data |
| Other information | Information from third party marketers and partners such as Stripe, Google Analytics, Recaptcha, Giphy and Twitch |
| Encrypted user data | Server bookmarks and folders, server identities and folders, whisper list, hotkey profiles, client configurations (including chat credentials), chat room and notification settings, custom category and custom name |
8.2 TeamSpeak USA uses this data for provision of the software services and functionalities, quality control and further development of the software solutions and the TS6 Client. The data described in section 8.1 of this data protection declaration will not be linked or otherwise associated with other data stored about you. The data will be made anonymous for further processing immediately after collection.
8.3 Chat activity data is stored and distributed by TeamSpeak. For global chats in unencrypted and encrypted rooms, customers connecting to the TeamSpeak services will be able to see messages and files according to the access permissions configuration of the relevant room. In encrypted rooms, the data is stored in TeamSpeak databases but the encryption keys are only stored on customer devices and in encrypted user data. TeamSpeak server chat activity data is not persisted.
8.4 You can object to the collection, storage and processing of the data described under 8.1 at any time. Please send your objection by e-mail to [email protected] or object by e-mail, telephone, mail or fax using the information in the imprint of the Web site operated by TeamSpeak USA. All data that can be traced back to you personally will be deleted within 30 days in the event of a request for erasure.
14.1 TeamSpeak USA uses social media plug-ins from the social networks Facebook, X, Twitch, Instagram, and YouTube, which are operated by TeamSpeak USA.
14.2 Without you clicking on the button of a plug-in, no personal data will be transmitted to the providers of these plug-ins, regardless of whether you place an order.
14.3 If you press the button of a plug-in, personal data is automatically transmitted to the provider of the plug-in and can be stored and used by him. Please note that this can be done abroad, i.e. especially in the United States of America.
14.4 TeamSpeak has regarding the social networks and third-party services no complete knowledge of and cannot influence the type and scope of data collection, its use and processing
14.5 If you activate a plug-in, the plug-in provider will be informed that you have activated it on the website operated by TeamSpeak USA or on the corresponding subpage of the respective website operated by TeamSpeak USA. In addition, the information referred to in Section 6 of this Privacy Policy will be transmitted to the plug-in provider. According to the plug-in provider's own information, in the case of Facebook in Germany only an anonymized IP address is collected and transmitted.
14.5.1 The data collection and transmission described in Section 14.5 of this Privacy Policy is independent of whether you have a user account with the respective plug-in provider or not. If you have a user account with the respective plug-in provider and you are logged in to this user account when you click on the respective plug-in, the data transferred to the respective plug-in provider is directly assigned to your user account. If you confirm the activated plug-in and, for example, link to the page, the plug-in provider will also save this information in your user account and can also inform your contacts publicly. To prevent them from being assigned to your user account with the plug-in provider, you should log out of your user account with that plug-in provider before clicking on the plug-in on the TeamSpeak USA web pages.
14.5.2 The respective plug-in provider stores the data transmitted to it, irrespective of whether you are also logged into your user account with the respective plug-in provider, usually as user profiles, which are used for the following purposes, for example:
14.6 You are entitled to object to the creation of user profiles with the data collected about you. To do this, contact the relevant plug-in provider. TeamSpeak has no influence and is not responsible for the observance of your objection.
14.7 Further information on this and your rights in this regard can be found in the data protection declarations of the plug-in providers as the responsible bodies, which you can call up as follows:
14.7.1 Facebook Inc, 1601 S California Ave, Palo Alto, California 4304 USA - https://www.facebook.com/policy.php
14.7.3 X (former Twitter): X Corp., One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland. - https://x.com/privacy?lang=en
14.7.4 YouTube: YouTube, LLC (Google Inc.), 901 Cherry Ave., San Bruno, CA 94066 USA - https://www.google.de/intl/de/policies/privacy/
14.7.5 Twitch: Twitch Interactive, Inc., 350 Bush Street, 2nd Floor, San Francisco, CA 94104 USA - https://www.twitch.tv/p/de-de/legal/privacy-policy/
14.7.6 Instagram: Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025 USA - https:// help.instagram.com/155833707900388
15.1 TeamSpeak may pass on your personal data to third parties if contractually agreed services and conditions which are offered together with the third-party provider or contain its services. In this case TeamSpeak will inform you about the transfer of the data to the third party during the order process.
15.2 TeamSpeak also uses external service providers for data processing.
15.2.1 These external service providers are carefully selected and commissioned in writing by TeamSpeak. The external service providers involved in data processing are bound by TeamSpeak's instructions and are regularly checked for compliance with data protection and data security.
15.2.2 The external service providers are not entitled to pass on the data to third parties.
15.3 TeamSpeak will only process your personal data if permitted by law. In most cases we will process your personal data:
The table below shows how TeamSpeak processes your personal information. Please contact TeamSpeak USA for more information on specific processing requirements.
15.4 Below is a breakdown by activity of how TeamSpeak processes your data:
15.4.1 To process or deliver a product or service you have ordered from TeamSpeak USA, including:
15.4.2 To process your registration with TeamSpeak USA including:
15.4.3 To customize direct marketing to you and to send you direct marketing communications via:
15.4.4 Give you the opportunity to participate in raffles, contests or surveys:
Personal Information15.4.5 Understanding TeamSpeak's clients, bringing together general information from different sources to create a profile of them; this may include:
15.4.6 Manage TeamSpeak's relationship with you, which includes the following:
15.4.7 Manage and protect TeamSpeak's business and website and ensure safe and secure use of products and services, including:
15.4.8 Providing information to legal entities and regulatory authorities where TeamSpeak is required to do so by law or regulation:
Personal Information15.4.9: Communication with licensed third-party providers. In order to enable you to connect via your myTeamSpeak account to licensed third-party or host providers for TeamSpeak (ATHP).
Personal Information15.5 How TeamSpeak shares your personal information:
TeamSpeak cannot run its business or get many of the services and benefits you expect without involving other people and businesses. TeamSpeak shares your information only in accordance with the laws applicable to us and for the purposes stated herein.
From time to time, TeamSpeak processes personal information about you in an automated manner to evaluate certain personal aspects about you. This includes the ability to analyze your interests and make predictions about how you are likely to interact with TeamSpeak. This is commonly referred to as profiling, so TeamSpeak can offer you a more personalized customer experience. This is based on our impression of how you deal with TeamSpeak.
The personal data about you that we process for profiling purposes includes your identity data, your contact data and your profile data. We do not process any personal data about you for profiling purposes consisting of personal data of the special category. We process your personal data for profiling purposes for our legitimate interests, as set out below. If you would like to know more about what kind of profiling we do and what profiling means for you, please contact us and we will be happy to give you a detailed answer. You also have the right to object that we process your personal data for profiling and to learn more about your right of objection.
TeamSpeak shares your personal information:
All TeamSpeak companies, including new companies, brands, or outlets that we may acquire in the future (acting as controllers or contract data processors) and that provide services related to information technology, human resources and systems management services and that you may have agreed to provide you with marketing communications. Service providers (mainly editors, sometimes controllers) that help TeamSpeak provide you with our websites, mobile apps, wireless networks, and related services; for example, information technology companies that design and host TeamSpeak USA websites, payment service providers that allow you to use credit or payment cards at TeamSpeak, and data background specialists. Related third parties (acting as contract data processors and controllers) who provide TeamSpeak services such as market research, coupon provision and redemption, marketing background services and data analysis. Reward companies (acting as controllers) you have joined to receive the rewards and benefits offered to you. Any new business partners (who may act as controllers or contract processors) that TeamSpeak may have over time; for example, if TeamSpeak enters into a joint venture with another company, reorganizes, merges, or sell part of our business, the other party may receive some or all of your information. Our professional consultants (acting as controllers or contract data processors); for example, our lawyers, insurance companies and insurance brokers when they need them to advise TeamSpeak or to assist TeamSpeak in taking out insurance. The police, health and safety authorities, local authorities, the relevant tax authorities in your country, the courts and any other central or local government authorities (acting as controllers or contract data processors) where TeamSpeak must do so in order to comply with its legal requirements, or where TeamSpeak may solicit them and lawfully disclose them, for example for the prevention and detection of criminal offences or the reporting of serious health and safety incidents. TeamSpeak may also share the information collected with other third parties where TeamSpeak is required to do so by law, for example to comply with a court order.
16.1 Social Media Plugins
We do not use any social media plugins on our websites. If our websites contain symbols of social media providers (e.g. Facebook, Instagram, etc.), we only use these for passive linking to the respective providers’ pages.
16.2 Zendesk
We use the “Zendesk” CRM system provided by Zendesk, Inc., 989 Market Street #300, San Francisco, CA 94102, USA, to process user inquiries more quickly and efficiently (legitimate interest pursuant to Art. 6(1)(f) GDPR).
(Previously, Zendesk referred to the now-invalidated Privacy Shield) Zendesk now offers additional safeguards for compliance with European data protection law, for instance via the EU-U.S. Data Privacy Framework. For more information, please visit: https://www.zendesk.com/company/agreements-and-terms/privacy-notice/
Zendesk uses users’ data solely for the technical processing of inquiries and does not share this data with third parties. In order to use Zendesk, at least a valid email address is required. The use of a pseudonym is possible. In the course of processing service requests, further data (e.g. name, address) may be collected if necessary. The use of Zendesk is optional and serves to improve and speed up our customer and user support.
If users do not agree to the data collection via and storage of data in Zendesk’s external system, we offer alternative contact options for submitting service requests via email, telephone, fax, or postal mail.
Users can find more information in Zendesk's privacy policy: https://www.zendesk.de/company/customers-partners/privacy-policy/
16.3 Facebook Pixel
We use the “Facebook Pixel” from the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are located in the EU, by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). We also use this tool based on your consent (Art. 6(1)(a) GDPR). We use the Facebook Pixel to show you personalized advertising on Facebook and to analyze your user behavior on our website. You can withdraw your consent at any time with effect for the future by using one of the listed opt-out options.
When you visit our website, the Facebook Pixel is triggered, and a cookie is set on your device (known as a first-party cookie), in which the collected data is stored. In addition, cookies from Facebook and other companies (third-party cookies) are integrated. Furthermore, web beacons and other storage technologies may be used. This places a so-called cookie on your device.
The Facebook Pixel allows us to understand the effectiveness of Facebook ads (“Facebook Ads”) and your interaction with our website for statistical and market research purposes. For instance, the Pixel enables us to see whether you were redirected to our website after clicking on a Facebook Ad and how you interacted with our website (“conversion”). The Pixel also allows us to define you and other visitors to our website as a target audience for Facebook Ads. In other words, we use the Facebook Pixel to achieve better customer outreach on Facebook. Any Facebook Ads we place are thus only shown to those users who have already shown an interest in our offers or display certain characteristics (e.g. interests in specific topics or products, determined by the websites they have visited, known as “Custom Audiences from Website”). We also aim to ensure that our ads match your interests and do not appear intrusive.
We collect various event and conversion data on our website, for example which subpages you visit or how you interact with our website. We analyze your activity on our website and use this analysis for personalized advertising.
If you then log in to Facebook or are already logged in to Facebook when visiting our website, Facebook records the visit to our website in your Facebook profile. However, the data is hashed (converted into numerical strings) upon collection. This means we cannot draw any conclusions about your identity. We note, however, that Facebook stores and processes this data; Facebook may use this information for its own market research and advertising purposes, over which we have no influence.
Facebook relies on the new EU-U.S. Data Privacy Framework to ensure appropriate data protection. For more details, please see: https://www.facebook.com/policy.php Further information about the Facebook Pixel and how it works can be found in Facebook’s Help Center: https://www.facebook.com/business/help/651294705016616
To set which types of ads you see on Facebook, visit: https://www.facebook.com/settings?tab=ads These settings apply across devices. General information from Facebook about cookies can be found here: https://www.facebook.com/policies/cookies/
You can prevent collection by the Facebook Pixel and the use of your data for displaying Facebook Ads, and withdraw your consent at any time. When you disable the Facebook Pixel, an “opt-out” cookie is stored on your device. If you delete cookies in this browser, you have to click the link again. The opt-out only works in the browser you are currently using and only for our website. To opt out of interest-based advertising in general, you can also visit: http://www.networkadvertising.org/choices/ http://www.youronlinechoices.com/
16.4 X Analytics (formerly Twitter Analytics)
We use “X Analytics” (formerly “Twitter Analytics”) on our website, a service of X Corp., One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland (formerly Twitter International Company, hereinafter referred to as “X”). X Analytics stores and processes information about your user behavior on our website. It uses cookies—small text files saved locally in your browser’s cache on your device—that enable an analysis of your usage of our website.
We use X Analytics for marketing and optimization purposes, in particular to analyze the use of our website and to continuously improve individual functions and offerings, as well as the user experience. By statistically evaluating user behavior, we can improve our service and make it more appealing to you. This also constitutes our legitimate interest in processing the aforementioned data by this third-party provider. The legal basis is Art. 6(1)(f) GDPR.
You can prevent the installation of cookies by deleting existing cookies and disabling the storage of cookies in your web browser settings. Please note that you may not be able to fully use all features of our website in that case. You can also prevent the collection of the aforementioned information by X by setting an opt-out cookie on one of the following webpages:
Please note that this setting will be deleted if you delete your cookies. You can also object to the collection and transfer of personal data or prevent the processing of this data by disabling JavaScript in your browser. Alternatively, you can install a script blocker (e.g. https://noscript.net/ or https://www.ghostery.com). Please note that in this case you may not be able to fully use all the functions of our website.
Third-party provider information: X Corp., One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland. Data transfers to the USA are based on the European Commission’s Standard Contractual Clauses. You can find further details here: https://gdpr.x.com/en/controller-to-controller-transfers.html. You can find more information on data protection by X at: https://twitter.com/de/privacy (Please note that the brand name Twitter may still appear in links and documentation, even though the new official brand is X.)
16.5 Google Analytics
Based on the consent you have given us (Art. 6(1)(a) GDPR), this website uses the functions of Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. You can grant your consent upon accessing our website by clicking the respective button in the “cookie banner.” During the processes described below, data is also regularly transmitted to Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Below, both Google Ireland Limited and Google LLC are referred to as “Google.”
Google Analytics uses cookies (first-party cookies) that enable an analysis of how you use this website. However, this does not mean we become directly aware of your identity. Google uses the information generated by these cookies on our behalf to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage. This helps us improve the quality of our website and its content, as we gain statistical insights into how the site is used and can optimize our offerings.
The information generated by Google Analytics cookies about your use of this website (e.g., time, location, and frequency of your website visits, including your IP address) is transmitted to and stored on a Google server in the USA. (Previously, Google referred to the Privacy Shield. ) Google now relies on the EU-U.S. Data Privacy Framework. We have set the retention period for user- and event-level data at 14 months (the shortest available option).
16.5.1 IP Anonymization
We have activated the IP anonymization feature on this website. Consequently, your IP address is shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before being transmitted to the USA, and thus anonymized. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. According to Google, the IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.
16.5.2 Browser Plugin
You can prevent Google Analytics cookies from being stored by adjusting your browser software settings accordingly. You can also prevent Google from collecting and processing the data generated by the cookie relating to your usage of the website (including your IP address) by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de
16.5.3 Objection to Data Collection
Alternatively, you can enable or disable data collection by Google Analytics—especially on mobile devices—by clicking the following link: Google Analytics deactivate When disabled, a cookie is set that prevents your data from being collected during future visits to this website. Specifically, the following tracking cookies are used by Google Analytics: __utmz, __utma, __utmb, __utmc, __utmt. More information about how Google Analytics handles user data, as well as Google’s security and data protection principles and settings or objection options, can be found in Google’s Privacy Policy, available via: https://support.google.com/analytics/answer/6004245?hl=de
16.6 YouTube
Our website uses plugins of the site YouTube operated by Google. The operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, YouTube can directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account. We use YouTube in the interest of providing an appealing presentation of our online offerings. This constitutes a legitimate interest pursuant to Art. 6(1)(f) GDPR. Further information on how user data is handled can be found in YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy
16.7 Cloudflare
We use Cloudflare, Inc. (101 Townsend St., San Francisco, CA 94107, USA) on this website to make our site faster and more secure. Cloudflare uses cookies and processes user data. Cloudflare provides a content delivery network (CDN) and various security services, acting as a reverse proxy between the user and our hosting provider.
What is Cloudflare? A CDN is a network of globally distributed servers. Cloudflare stores copies of our website on its servers to deliver our content faster to your device. This significantly reduces the data transmission distance to your browser. Especially for users outside of our server’s region, Cloudflare can serve our website from a server near them. Additionally, Cloudflare offers various security services like DDoS protection or a web application firewall.
Why do we use Cloudflare on our website? We aim to provide you with the best possible service. Cloudflare helps make our website faster and more secure, offering load balancing, caching, and security features. It blocks threats, limits abusive bots and crawlers, and generally optimizes performance.
Which data does Cloudflare store? Cloudflare generally forwards only the data that is controlled by website operators. Additionally, Cloudflare may collect certain usage information (e.g., IP addresses, security fingerprints, DNS log data, performance data) derived from user browser activity. This data helps Cloudflare identify threats and improve security. Cloudflare processes data under applicable laws, including the GDPR.
Cloudflare uses the __cfduid cookie for security, identifying individual users behind a shared IP address and applying security settings on a per-user basis. The cookie does not store personal data and is essential for Cloudflare’s security features; it cannot be disabled.
Cloudflare now relies on the EU-U.S. Data Privacy to ensure adequate data protection measures. More details can be found here: https://www.cloudflare.com/de-de/privacypolicy/
How can I delete my data or prevent data storage? Cloudflare typically stores log data for less than 24 hours (or up to 7 days for Enterprise customers using detailed logs). Cloudflare does not store personal data like IP addresses long-term, except in anonymized form for performance and security analysis. If you want to prevent Cloudflare from collecting or processing your data entirely, you can disable the execution of script code in your browser or install a script blocker.
16.8 X Ads (formerly Twitter Ads)
We use “X Ads” (formerly Twitter Ads) on our website. This service is provided by X Corp., One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland (formerly Twitter International Company, hereinafter “X”). X Ads stores and processes information about your user behavior on our website. It uses cookies—small text files stored locally in your browser’s cache on your device—that allow an analysis of how you use our website.
We use X Ads for marketing and optimization purposes, in particular to analyze the use of our website and continuously improve individual functions and offerings, as well as the user experience. By statistically evaluating user behavior, we can improve our service and make it more interesting for you. This also constitutes our legitimate interest in processing the aforementioned data by this third-party provider. The legal basis is Art. 6(1)(f) GDPR.
You can prevent the installation of cookies by deleting existing cookies and disabling the storage of cookies in your browser settings. Please note that you may not be able to fully use all functions of our website if you do so. You can also prevent X from collecting the aforementioned information by setting an opt-out cookie on one of the following webpages:
Please note that this setting is removed if you delete your cookies. You can also object to the collection and transfer of personal data or prevent the processing of such data by disabling JavaScript in your browser. In addition, you can install a JavaScript blocker (e.g. https://noscript.net/ or https://www.ghostery.com) to prevent scripts from running. However, this may limit the functionality of our website.
Third-party provider information: X Corp., One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland. Further information on X’s data protection can be found at: https://twitter.com/de/privacy (Note that the domain twitter.com may still be used for certain account or platform functions.)
16.9 Google Tag Manager
This site uses Google Tag Manager, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is a solution enabling marketers to manage website tags via an interface. The tool itself (which implements the tags) is a cookie-free domain and does not store personal data. It merely triggers other tags, which may collect data. However, Google Tag Manager does not access such data. If deactivation has been performed at the domain or cookie level, it remains in effect for all tracking tags implemented with Google Tag Manager.
We use Google Tag Manager in the interest of providing an attractive presentation of our online offerings. This constitutes a legitimate interest pursuant to Art. 6(1)(f) GDPR.
For more information on how Google handles user data, please see Google’s Privacy Policy: https://www.google.de/intl/de/policies/privacy/
16.10 jQuery
This website uses jQuery technologies to optimize loading speeds. Program libraries are retrieved from Google servers, using the Google CDN (content delivery network). If you have already used jQuery via the Google CDN on another site, your browser will revert to the cached copy. Otherwise, this requires a download, and your browser may send data to Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
We use these libraries in the interest of a fast and appealing presentation of our online offerings. This constitutes a legitimate interest pursuant to Art. 6(1)(f) GDPR.
Google has committed to complying with European data protection guidelines and has joined the Data Privacy Framework and/or uses SCC for international data transfers. For data protection inquiries, please contact [email protected].
17.1 TeamSpeak takes current technical measures to guarantee data security and thus in particular to protect your personal data from dangers during data transmission and the gaining of knowledge by third parties. TeamSpeak regularly adapts these measures to the current state of the art
17.2 TeamSpeak USA provides you with information about data security within the company at any time. Please direct your request to [email protected] or the information provided in the imprint of TeamSpeak USA websites.
18.1 TeamSpeak USA may transfer personal data to third countries (in particular the USA). If and to the extent TeamSpeak transfers personal data outside the European Union, such transfers take place on the basis of appropriate safeguards, such as Standard Contractual Clauses pursuant to Art. 46 GDPR or, if applicable the new EU-US Data Privacy Framework. If there is a conflict between these data transfer mechanisms and the data transfer principles below, the stricter provisions of GDPR will always prevail.
18.2 Types of personal data, purpose of collection and competent authority. TeamSpeak USA collects and uses information in various ways. TeamSpeak USA only collects the data transmitted by your browser for purely informational use of the website. For more detailed information, please refer to section 6 of this Privacy Policy. TeamSpeak USA also collects data when you purchase licenses for software solutions from TeamSpeak USA. Further information can be found in section 7 of this data protection declaration. When cookies are used, they are stored on your computer. You will find more details on this under section 5 of this data protection declaration. Data is also collected, stored and processed when the TS3 client is downloaded. The same applies when using the TS3 client (PC). For more information, please refer to section 9 of this Privacy Policy.
TeamSpeak USA will only use personal information in a manner consistent with the purposes for which it was collected or authorized by you.
TeamSpeak USA is subject to the US Department of Commerce International Trade Administration.
18.3 Data transmission to third parties
If we disclose personal information to third parties acting as agents of TeamSpeak USA, we will ensure that such third parties are certified for the EU-U.S. Privacy Framework or have a resolution of appropriateness issued by the EU Commission, or that there are written agreements between us and the third party that at least meet GDPR standards. To whom we disclose your personal information and for what purpose, please refer to the disclosures in this privacy statement regarding the specific use of TeamSpeak USA's information.
We may need to disclose personal information in response to lawful requests from government authorities, for law enforcement or national security reasons, if necessary to comply with a court order, or if otherwise required by law.
18.4 Data security
TeamSpeak USA uses technical, electronic and administrative procedures to ensure the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions. We use SSL encryption to protect your personal information online. We also take several steps to protect your personal information at our facilities. Access to your personal data is restricted. Only employees who need access to your personal information in order to perform certain tasks will have access to your personal information. Finally, for the technical security of some of our computer hardware, we rely on the services of third parties. We believe that their security measures are appropriate. For example, when you visit teamspeak.com, you access a server behind closed doors and an electronic firewall. Although we take industry-standard precautions to protect your personal information, we cannot guarantee complete security. 100% complete security is currently available neither online nor offline. TeamSpeak USA takes current technical measures to ensure data security and in particular to protect your personal data from the dangers of data transmission and the knowledge gained by third parties. TeamSpeak USA also regularly adapts these measures to the state of the art. TeamSpeak USA keeps you informed about data security in your organization at all times. Please send your request to [email protected] or use the contact details given in the teamspeak.com imprint.
18.5 Choice, access and corrections
TeamSpeak USA provides individuals in the European Economic Area whose personal information has been submitted to us with the opportunity to choose whether the personal information you provide will be used for a purpose other than that for which it was originally collected. You may also opt out of the use of your personal information by contacting us at the contact details below. TeamSpeak USA will not use your personal information for any purpose other than that for which it was originally collected or subsequently authorized by you, unless we have received your express consent.
TeamSpeak USA also provides you with reasonable access to personal information obtained in accordance with the Standard Contractual Clauses. Upon request, we will also correct or update your personal information, stop sending emails to your email address, or deactivate your account to prevent future purchases through that account. You can send these requests by e-mail to [email protected], by fax + 1-619-312-4145 or by telephone at + 1-877-832-6773. Please do not send your credit card number or other sensitive information by e-mail.
18.6 Offline Collection, Use and Disclosure of Information
Information may also be collected offline, and attempts may be made to protect your personal information. For example, when you call, we only ask for the personal information we need to process the order or answer the question. When we need to store information, we enter it into our database using SSL encryption. Faxes are another example. If you fax us something, we respond to the fax and either store it in a locked room or we destroy the fax if the information does not need to be kept. It should be noted that we try to comply with the standards for data obtained online for data obtained offline.
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or for other operational, legal, or regulatory reasons. If we make material changes, we will provide you with reasonable notice (for example, by email or through a prominent notice on our website) before those changes take effect. The date of the most recent revision is indicated at the beginning of this Privacy Policy. If you do not agree with the revised terms, please discontinue using our services.
TeamSpeak has appointed an external data protection officer:
Stephan Hendel LL.M.
Attorney-at-law
Bajuwarenstrasse 2e
93053 Regensburg
Germany
If you have any concerns or questions about the data TeamSpeak processes, you can also contact our data protection officer directly. Further contact details can be found at https://www.gabler-hendel.de.
Last updated: 01-21-2025
What’s changed: We have updated our General Terms and Conditions to cover our current offerings in view of our new update TeamSpeak 6. Prior versions of our Terms and Conditions are available under [link] and apply to the offerings related to TeamSpeak 2 to 5.
1.1 These General Terms and Conditions (hereinafter “GTC”), which include and incorporate the Privacy Statement at [link], apply to all contracts between TeamSpeak Systems Inc., PO Box 211180, Chula Vista, CA, 91921 USA and its related companies (hereinafter referred to as TeamSpeak) and the customer for software products, websites, mobile apps and services provided by or for TeamSpeak.
1.2 These GTC shall also apply to all future versions of the TeamSpeak software, updates, services or offers, unless such updates are explicitly subject to new or additional terms.
1.3 Certain services are governed by additional or individual terms and conditions, which will be provided through the applicable service and supplement and are incorporated into these GTC.
1.4. TeamSpeak reserves the right, to the extent permitted by law, to modify or revise these GTC at any time without prior notice by posting the modifications on its websites. The continued use of any services by the customer after the effective date of such change constitutes acceptance and agreement to such changes.
1.5 TeamSpeak does not accept any deviating, additional or contradictory terms and conditions of the customer, so that they are not included in the contract. This shall not apply if TeamSpeak has expressly and in writing agreed to the inclusion of the customer's terms and conditions in the respective individual case.
2.1 The customer confirms to be at least the age to consent (e.g., 13 in the US, 16 in the EU) and meet the minimum age under national law or that consent is given by the holder of parental responsibility, which has reviewed and agreed to these GTC and supervises the use of the services.
3.1 TeamSpeak is the provider of the software solutions "TS6 Client", "TS6 Server" and "TeamSpeak 6 SDK" (hereinafter referred to as "Software Solutions"), which enable the customer to communicate by voice or text and to exchange files with third parties.
“TS6 Client" is the object code of the client of TeamSpeak Communication Software version 6, which is provided to the customer by TeamSpeak, including any software extensions, upgrades or updates received.
The “TeamSpeak 6 SDK” software solution is the object code of the TeamSpeak Software Development Kit software version 6 and the client and server provided to the customer by TeamSpeak, including software enhancements, upgrades or updates received.
"Client" refers to the TeamSpeak software that connects to the TeamSpeak Server software and TeamSpeak software services via the Internet. "Server" means the TeamSpeak software (whether 32-bit or 64-bit) installed on a computer and acting as host.
3.1.1 The software solution "TS6 Client" enables the customer to communicate with third parties by sharing his TeamSpeak server address. The number of third parties to whom the communication channel can be made available depends on the scope of the customer's license.
3.1.2 The software solution "TeamSpeak 6 SDK" is a solution for integrating the technical solution for voice transmission and other functions such as file transfer, chat function etc. into the customer's own software solutions.
4.1 The software solutions are offered under the following license models:
4.1.1 “Gamer license”: The "TeamSpeak 6 Server" software solutions can be used for a fee under the “Gamer license” model. Under this licensing model, the customer pays a monthly fee for use of the virtual server. The software solutions can be purchased (i) as a Software-as-a-Service (hosted on a server provided by TeamSpeak) or (ii) as a self-hosted version (hosted on own or third-party servers). The "Gamer license" is available exclusively to non-commercial groups and consumers.
4.2 Sublicensing slots or virtual servers to third parties is not permitted.
4.1.2 "Client license": The "TeamSpeak 6 Client" software solutions, which run on end-user computers and connect to the TeamSpeak servers, can be used free of charge under the “Client license” model.
4.1.3 "Educational": The "TeamSpeak 6 Server" software solutions can be used for a discounted fee under the "Educational" license model. The "Educational" licensing model is available exclusively to educators of accredited educational institutions or such institutions. Upon application, TeamSpeak will verify the educational status and reserves the right to determine whether an institution and customer qualify for eligibility.
4.1.4 "NPL": The "TeamSpeak 6 Server" software solutions can be used for a discounted fee under the "NPL" license model. The "NPL" licensing model is available exclusively to altruistic or charitable non-profit institutions. Upon application, TeamSpeak will verify the non-profit status and reserves the right to determine whether an institution and customer qualify for eligibility.
4.1.4 "Commercial License": Under this licensing model, commercial customers can host a TeamSpeak server. Standard configurations for servers and slots are provided by TeamSpeak.
4.1.5 Software Development Kit (hereinafter referred to as the "SDK"): Under the "SDK" license model, the "TeamSpeak 6 SDK" software solutions can be used for a fee for integration into the user's own software solutions. The conditions of the license model "SDK" are individually adapted and agreed by TeamSpeak to the needs of the user.
4.2 Sublicensing of slots and virtual servers to third parties is not permitted.
5. Terms and Conditions for the conclusion of the contract
5.1. By accepting these GTC during the account registration, the download process, or while using the Software Solutions (including a use on a trial basis), the customer concludes a binding contract with TeamSpeak for the use of Software Solutions. The license models requiring acceptance of further licensing agreements must be accepted by the customer to take effect.
5.2 The information provided by the customer during the account registration must be accurate, current and complete. The customer shall keep the username and password in confidential and secure manner.
5.3 The "TS6 Client" may only be used to connect to official "TeamSpeak 6 Servers" developed by TeamSpeak. Any other use is expressly prohibited. Only Add Ons in combination with the "TS6 Client" may be used which can be downloaded from the myteamspeak.com website. In case of violation TeamSpeak reserves the right to claim damages.
6. Pricing and terms of payment for the licensing of the software solutions
6.1 All prices or quotations quoted by TeamSpeak are always in US dollars, even if an explicit currency quotation is missing, unless otherwise agreed between the parties.
6.2 All prices and/or price quotations are exclusive of the respectively applicable value added tax and any further public charges. TeamSpeak reserves the right to refuse certain payment methods.
6.3 In the event of an invoice payment agreement, payment shall be due within fourteen working days from the date of receipt of the invoice by the customer.
6.4 TeamSpeak is entitled to execute or provide outstanding services only against prepayment or security if after conclusion of the contract it becomes aware of circumstances which are suitable to significantly reduce the creditworthiness of the customer and which endanger the payment of the outstanding claims of TeamSpeak by the customer from the respective contractual relationship (including from other individual orders).
7. Intellectual property
7.1 All rights, titles and interests in and to the software and intellectual property relating to the Software Solutions, including trademarks, copyrights, logos, designs, know-how, patents, utility models and domains, and the know-how pertaining to or relating to the aforementioned rights are owned by TeamSpeak or its licensors.
7.2 TeamSpeak grants the customer a worldwide, non-exclusive, limited in time to the term of the contract, revocable, non-transferable, non-sublicensable right to download, access, and use the software services in accordance with the GTC, conditional on fulfilling all contractual payment obligations. All intellectual property rights related to TeamSpeak software and services remain exclusively with TeamSpeak.
7.3 The customer is prohibited from reproducing, editing, reverse engineering, decompiling, scraping, selling, lending, sublicensing, creating derivative works from or adapt, or otherwise making available in whole or in parts any of TeamSpeak’s software or intellectual property without express prior written permission.
8.1 TeamSpeak software services may include or be bundled with third-party software governed by separate terms.
8.2 TeamSpeak software may be accessed through third-party platforms like Apple Store and may include links to third-party content. TeamSpeak does not control or take responsibility for these third-party services, which may include additional software, accounts or terms.
9.1 The contracts for the licensing of the software solutions have the contract term specified in the service description (hereinafter referred to as "minimum contract term")
9.1.1 The contract for the "Gamer" and “Client” license model has no fixed term. The license models can be used by the customer at any time, as long as TeamSpeak provides these license models, and can be cancelled by the customer on a monthly basis.
9.1.2 The contract for the "Educational" and "NPL" licensing model have a minimum term of six months.
9.1.3 The "Commercial" licensing model contract has a minimum term of twelve months.
9.1.4 The contract for the "SDK" license model has an individually agreed minimum contract term.
9.2 The contract is automatically extended by the minimum contract term if neither party terminates the contract at the end of the minimum contract term. With the "Educational" and "NPL" license models, the contract is only automatically extended if the customer has used the software solution within a period of one month before termination of the minimum contract term; otherwise the contract automatically ends upon termination of the minimum contract term.
9.3 The license agreement can be terminated by the customer at any time at the end of the minimum contract term without observing a period of notice. TeamSpeak may terminate the license agreement at any time subject to a notice period equal to half of the minimum contract term to the end of the minimum contract term.
9.4 The right of both parties to extraordinary termination remains unaffected. TeamSpeak is entitled to an extraordinary right of termination, in particular under the conditions of Section 10 of these GTC.
9.5 TeamSpeak has the right to terminate the contract without notice,
9.5.1.1 if the Customer is in arrears with two successive payments due for licensing.
9.5.1.2 if the customer repeatedly falls below the minimum license fee for an "ATHP" license model contract.
9.5.1.3 if the Customer repeatedly violates his obligations under the License Agreement, including these GTC, despite a warning letter, and the violations are not insignificant.
9.5.1.4 if, despite repeated warnings from TeamSpeak, the Customer repeatedly breaches his essential obligations under this Agreement and is responsible for the breach.
9.5.1.5 if the Customer has chosen the "Unlicensed" or "Educational" license models without the property of consumer or non-commercial grouping being present or this property having subsequently ceased to exist. In this case, we reserve the right to claim damages.
9.5.1.6 if the Customer violates the Community Guidelines.
9.6 Any termination must be made in text form.
10.1 The customer himself is obliged to undertake data back-ups at regular intervals. TeamSpeak assumes no responsibility for any loss of data resulting from a breach of this obligation. This does not apply if TeamSpeak is responsible for the violation.
10.2 Furthermore, the customer is obliged to use programs in accordance with the current technical standard against viruses and other malware.
10.3 Updates for the standard software will be provided free of charge when and as soon as they become available. The customer is obliged in his own interest to install updates of the client immediately after their publication. Otherwise, the usability of the client may be restricted.
11.1 TeamSpeak may at its discretion monitor and review the content the customer posts or makes available through the software services. The customer is solely responsible for all communications, images, videos, or content uploaded or transmitted through the services and agree not to use the service to engage in illegal, harmful, abusive, or unauthorized activities, including transmitting objectionable content, infringing on intellectual property rights, spreading malware, exploiting bugs, or violating any laws, engaging in hostile behavior, bullying, harassment and discrimination, or promoting or engaging in other illegal activities such as human trafficking, sexual exploitation or solicitation, with violations potentially resulting in account termination. TeamSpeak is committed to user safety and security and reserves the right to report illegal activities to police authorities.
11.2 TeamSpeak expressly reserves the right to delete or anonymize individual contributions or ban users. TeamSpeak is not liable for delays or failures in removing user content and assumes no responsibility for its use or storage, except as required by law.
11.3 The customer releases TeamSpeak from all rights of third parties which they assert against TeamSpeak due to the publication of contributions on Teamspeak.com by the customer. Subject to the consent of the customer, TeamSpeak will not make any acknowledgments or other legal declarations substantiating the asserted claims of the third party.
11.4 The indemnity obligation described in Section 11.3 of these GTC shall not apply if the circumstances substantiating the third party's claims can be proven to be due to grossly negligent or intentional misconduct on the part of TeamSpeak.
11.5 TeamSpeak undertakes to inform the customer immediately of any legal action against TeamSpeak or the assertion of claims against TeamSpeak, and to give the customer the possibility to take over the legal defense if this obligation of indemnification regulated in Section 11.3 of these GTC is affected by the customer.
12.1 TeamSpeak has the right to terminate the contract for the use of the customer account or restrict or suspend the access and use of the Services any time, in particular in case of violation of the provisions of the GTC.
12.2 For Developer Accounts, TeamSpeak has the right to terminate the contract for the use of the Developer Account at any time by giving three months' notice to the end of the quarter of a calendar year. The right to extraordinary termination of both parties remains unaffected. A right to extraordinary termination exists in particular if the customer repeatedly violates his obligations under these GTC despite a warning and the violation is not insignificant.
12.3 Any termination must be made in text form.
13.1 TeamSpeak is liable in all cases of contractual and non-contractual liability for intent and gross negligence in accordance with the statutory provisions.
13.2 In other cases TeamSpeak is only liable - as far as not differently regulated in clause 15.1 of these GTC - in case of violation of a contractual obligation, the fulfilment of which is essential for the proper execution of the contract and on whose compliance the customer may therefore regularly rely (so-called cardinal obligation). In all other cases, TeamSpeak's liability is excluded, subject to the provisions in Section 15.1 of these GTC.
13.3 As far as TeamSpeak is liable according to clause 15.1 of these GTC, this liability is limited to damages which TeamSpeak has foreseen as a possible consequence of a breach of contract at the time of conclusion of the contract or which should have been foreseen in case of application of customary care. Indirect damages and consequential damages resulting from defects in performance by TeamSpeak are only compensable if such damages are typically to be expected when the performance is used as intended. The liability of TeamSpeak is limited to the amount of license fees paid by the customer.
13.4 The liability of TeamSpeak for damages from injury to life, body or health and according to the Product Liability Act remains unaffected by the above limitations and exclusions of liability.
13.5 The software services are all provided by TeamSpeak are provided “as is” without any implied or express representations, warranties, covenants or conditions of any kind. TeamSpeak does not warrant that the software services will operate uninterrupted, with delays or error-free. The following types of impaired software function do not constitute defects: those arising out of hardware defects, those relating to environmental conditions, incorrect operation, or similar matters. An immaterial reduction in quality shall not be taken into account.
14.1 The customer is only entitled to offset against legally established or undisputed claims against TeamSpeak. The same applies to the assertion of rights of retention.
14.2 The assignment of claims against TeamSpeak to third parties is only possible with the written consent of TeamSpeak. This applies in particular to a transfer of the license granted by TeamSpeak to third parties.
15.1 Amendments and modifications of the agreements made between TeamSpeak and the customer must be made in writing to become effective.
15.2 With the exception of managing directors or authorized signatories, TeamSpeak employees are not entitled to make any verbal agreements to the contrary.
16.1 These GTC represent the complete agreement between TeamSpeak and the customer, superseding any prior or concurrent communications or proposals, whether oral, written, or electronic
16.2 The customer agrees that these GTC and the use of the services do not create a joint venture, partnership, employment, or agency relationship between TeamSpeak and the customer.
16.3 Should portions of these GTC be or become invalid in part or in their entirety, this shall not affect the validity of the remaining provisions. The parties rather shall undertake to replace the invalid provision with such a provision that comes closest to the desired economic intent.
17.1 The governing law of these GTC will be the substantive laws of the State of California without regard to its conflicts of law principles. The provisions of the UN Sales Convention expressly do not apply.
17.2 The place of performance for all services arising from business relations with TeamSpeak and the place of jurisdiction shall be the registered office of TeamSpeak.
17.3 The place of jurisdiction for all legal disputes between the parties arising from or in connection with these GTC shall be Chula Vista, California. TeamSpeak shall also be entitled to sue the customer at its general place of jurisdiction.
TeamSpeak Systems, Inc.
PO Box 211180
Chula Vista, CA 91921
USA
Phone: +1-877-832-6773
Fax: +1-619-312-4145
E-mail: [email protected]
The conclusion of the contract shall be in accordance with the General Terms and Conditions (Part I).
The contract language is English.
The essential characteristics are found in the service description and supplementary info on Teamspeak.com.
The prices and payment modalities result from the information provided at the time of conclusion of the contract as well as from the provisions the General Terms and Conditions (Part I).
The statutory rights to liability for defects shall exist towards consumers.
Information on the term of the contract and the conditions of termination can be found in the respective service description and in the General Terms and Conditions (Part I).