1.1 This Privacy Policy explains how TeamSpeak Systems, Inc., PO Box 211180, Chula Vista, CA 91921, USA ("TeamSpeak USA"), and TeamSpeak Systems GmbH, registered seat: Krün, District of Garmisch-Partenkirchen, Germany, business address: Wilhelmstraße 21, 74072 Heilbronn, Germany, registered with the Local Court of Munich under HRB 172523 ("TeamSpeak DE"), process personal data in connection with TeamSpeak websites, myTeamSpeak accounts, TeamSpeak clients, server-related services, add-ons, licensing services, support, community features, mobile applications, software development kits and related services (together, the "Services").
1.2 Depending on the specific Service, TeamSpeak USA and TeamSpeak DE may act as independent controllers, joint controllers, processors or service providers under applicable privacy laws. For each TeamSpeak-controlled Service, the applicable controller or controllers and, where relevant, the contracting entity are identified in the relevant order process, product notice, service documentation, privacy notice, customer center entry or agreement. Where TeamSpeak USA and TeamSpeak DE jointly determine the purposes and means of processing, they act as joint controllers and have agreed their respective responsibilities for data subject requests, information duties, security, retention and supervisory authority communications. The essence of this arrangement is made available in the relevant Service-specific notice or upon request. Privacy requests may be addressed to TeamSpeak at [email protected] or to the external Data Protection Officer identified below, and TeamSpeak will coordinate the response internally.
1.3 This Privacy Policy applies to TeamSpeak-controlled Services. Independent TeamSpeak servers, communities, websites, hosting providers and third-party integrations may be operated by third parties. Their own privacy terms apply to their independent processing. TeamSpeak processes data for such environments only to the extent described in this Privacy Policy or in the applicable service documentation.
1.4 If a specific Service is governed by a separate privacy notice, product notice, data processing agreement or enterprise agreement, that document supplements this Privacy Policy and prevails for the specific Service where it is more specific.
2.1 TeamSpeak follows a privacy-first approach. This means that TeamSpeak seeks to collect only data that is necessary for the relevant Service, to avoid unnecessary monitoring of communications, to separate optional analytics from essential functionality and to provide transparent controls for user choice.
2.2 In typical self-hosted voice-server use, TeamSpeak does not operate the server selected by the user and does not listen to or record voice communications. Where TeamSpeak-hosted, account-based, cloud, community, licensing, support or messaging features are used, TeamSpeak may process account data, metadata, user content and technical data as necessary to provide, secure and improve those features.
2.3 TeamSpeak does not require registration merely to download or use certain client software unless a specific feature, subscription, account, license, hosted service or community function requires an account.
2.4 TeamSpeak does not sell personal data for money. If a specific technology or disclosure is deemed a "sale" or "sharing" under California privacy law, TeamSpeak provides the legally required opt-out mechanism and respects legally recognized opt-out preference signals where required.
3.1 Identity and contact data may include name, username, display name, email address, postal address, country, phone number, date of birth if requested for age or eligibility purposes, customer number and company information.
3.2 Account and authentication data may include myTeamSpeak account credentials, account ID, password hashes, multi-factor or authentication records, login history, authenticated devices, security logs, account settings, consent records and deletion status.
3.3 Payment, subscription and licensing data may include order details, invoices, license keys, subscription status, payment method references, transaction identifiers, tax information, customer center information and data received from payment providers or app stores. TeamSpeak generally does not store full card numbers where payment processing is handled by regulated payment providers.
3.4 Client, server and usage data may include device information, operating system, app version, IP address, approximate region, timestamps, connection data, server identifiers, virtual server IDs, port, domain name, public license ID, client unique identifiers, update logs, crash logs, diagnostic data, feature usage, badge information, add-on information and server interaction logs.
3.5 Communications and user content may include messages, file uploads, images, videos, avatars, community posts, support requests, forum posts, add-on descriptions, server names, channel names, room membership, events, reactions and other content that users submit or make available through the Services. Some chat rooms or features may use end-to-end encryption or device-held keys; in such cases, TeamSpeak may store encrypted data but may not be able to read the content.
3.6 Support, moderation and legal data may include correspondence, support tickets, reports, complaints, moderation actions, appeal records, abuse-prevention records, security investigations and information required to comply with legal obligations or enforce the Terms and Community Guidelines.
3.7 Website, analytics, security-challenge and cookie data may include browser type, pages visited, referrer URLs, approximate location, cookie identifiers, consent choices, click and scroll behavior, bot-detection and challenge data, security tokens, download-protection signals, and similar technical data.
3.8 Third-party integration data may include information received from or sent to integrations selected by users or required for a Service, such as payment processors, app stores, support systems, hosting providers, security providers, Twitch integrations, Giphy integrations, Cloudflare Turnstile or comparable anti-abuse tools, and licensed hosting providers.
4.1 TeamSpeak receives personal data directly from users when they create an account, purchase a license, subscribe to a Service, configure a client, upload content, use community features, contact support, submit a privacy request or communicate with TeamSpeak.
4.2 TeamSpeak collects technical data automatically when users access websites, clients, mobile apps, downloads, update mechanisms, licensing services, support systems, account-based Services, download-protection checks or security mechanisms.
4.3 TeamSpeak may receive limited data from payment providers, app stores, license partners, authorized TeamSpeak hosting providers, support providers, security providers, integration providers and other users who communicate, report content or interact with a user through the Services.
4.4 TeamSpeak may receive business contact data from corporate customers, prospective customers, resellers, vendors or public sources where this is necessary for sales, licensing, security, compliance or business communications.
5.1 TeamSpeak processes personal data to provide the Services, perform contracts, authenticate users, operate accounts, process orders and payments, deliver software, provide downloads and updates, manage licenses, enable account-based features and provide support. For users in the EU, EEA, United Kingdom or Switzerland, the legal basis is generally performance of a contract or steps prior to entering into a contract.
5.2 TeamSpeak processes personal data to secure the Services, protect downloads, prevent abuse, detect fraud, protect accounts, respond to incidents, maintain logs, enforce the Terms and Community Guidelines, and protect users and infrastructure. The legal basis is legitimate interests under Art. 6(1)(f) GDPR, contract performance under Art. 6(1)(b) GDPR where the security measure is necessary to provide the requested Service, and legal obligations where applicable.
5.3 TeamSpeak processes data to comply with accounting, tax, commercial, consumer protection, export-control, law-enforcement and regulatory obligations. The legal basis is legal obligation or legitimate interests, depending on the jurisdiction.
5.4 TeamSpeak processes data to communicate about purchases, service changes, product updates, security notices, account deletion, license changes, migration paths and planned service transitions, including the phased TeamSpeak 3 sunset. The legal basis is contract performance, legal obligation or legitimate interests.
5.5 TeamSpeak processes data for optional marketing, newsletters, promotional messages, surveys and contests only where permitted by law. The legal basis is consent, the existing-customer marketing exception where available, legitimate interests where lawful, or performance of a specific promotion agreement.
5.6 TeamSpeak processes data for optional website analytics, heatmaps, session replays or comparable tracking technologies only where permitted by law and, in consent-required jurisdictions, only after valid consent. The legal basis is consent under the GDPR and, for storage or access on terminal equipment in Germany and comparable jurisdictions, consent under Section 25(1) TDDDG or the corresponding local ePrivacy rule.
5.7 TeamSpeak may process aggregated, anonymized or de-identified data for analytics, product development and reporting. TeamSpeak takes reasonable steps designed to prevent re-identification where data is treated as anonymized or de-identified.
6.1 TeamSpeak uses cookies, local storage, scripts, pixels and similar technologies for different purposes. Some are strictly necessary to provide websites or Services requested by the user, such as security, load balancing, session management, language settings, checkout, fraud prevention and consent storage. Other technologies are optional, such as analytics, marketing or behavioral analysis tools.
6.2 For the European Union, the EEA, Germany, the United Kingdom, Switzerland and other consent-required jurisdictions, TeamSpeak uses an opt-in model for non-essential cookies and comparable technologies. Optional technologies are not activated before the user has given valid consent through the consent management tool, unless a specific technology is legally exempt.
6.3 TeamSpeak uses Cookiebot by Usercentrics as a consent management platform. Cookiebot records and manages consent choices, displays categories and providers, and allows users to change or withdraw consent. The details displayed in the consent banner and cookie declaration reflect the configuration active at the time of use and are maintained as part of TeamSpeak's publication and change-management process.
6.4 Users can change consent choices at any time through the cookie settings link or the consent management interface. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
6.5 Browser settings may allow users to block or delete cookies. Blocking necessary cookies may impair the functionality of websites or Services.
6.6 The concrete cookies, providers and storage periods active on a specific TeamSpeak website are shown in the consent management tool and cookie declaration available on that website. TeamSpeak maintains the Privacy Policy, the Cookiebot configuration and the actual website scan on a consistent basis. Providers and marketing technologies are described only where they are active or may be activated for the relevant Service, and optional technologies are grouped under the appropriate consent category.
7.1 TeamSpeak may use Cloudflare Turnstile, provided by Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, USA, or its affiliated Cloudflare entities, on selected download pages or comparable abuse-protected actions to verify that a request is initiated by a human user and to protect downloads, infrastructure, costs and the security of the Services against automated or abusive access.
7.2 Turnstile may process technical signals such as IP address, user agent, browser and device signals, TLS or connection-related signals, sitekey, origin or page information, timestamp, challenge outcome, token and comparable anti-abuse data. These signals are used to distinguish human users from bots and to validate the relevant download or protected action.
7.3 In the EU, EEA, United Kingdom, Switzerland and comparable jurisdictions, TeamSpeak relies on Art. 6(1)(f) GDPR for this processing, namely the legitimate interests in protecting downloads, infrastructure, users, security and costs against automated or abusive access. Where the protected action is necessary to provide a requested Service or contract-related download, Art. 6(1)(b) GDPR may also apply. Access to or storage of information on the user's device is limited to what is strictly necessary for security, anti-abuse purposes and provision of the requested download or Service, including within the meaning of Section 25(2) TDDDG where applicable.
7.4 TeamSpeak uses Turnstile in a targeted manner, for example when a user actively requests a download or comparable protected action. Turnstile is not used by TeamSpeak for advertising, cross-site marketing profiling or targeted advertising.
7.5 Depending on the configuration, Turnstile may issue a one-time token that is verified server-side through Cloudflare's Siteverify API. If TeamSpeak enables Cloudflare pre-clearance or comparable Cloudflare challenge functionality, Cloudflare may set a strictly necessary security cookie such as cf_clearance for the configured validity period to recognize that the user has passed a security challenge.
7.6 Cloudflare may process Turnstile data in the United States and other countries. International transfers are protected as described in Section 12. TeamSpeak maintains appropriate contractual arrangements with Cloudflare where required.
7.7 Additional information about Cloudflare Turnstile is available in Cloudflare's Turnstile Privacy Addendum and Cloudflare's Privacy Policy.
8.1 TeamSpeak may use Microsoft Clarity, provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA, on selected public website pages, including selected pages on teamspeak.com and selected download or product information pages, to understand how users interact with those pages and to improve website usability, layout, stability and conversion flows.
8.2 Microsoft Clarity may process interaction data such as page views, clicks, scrolling, mouse movements, device and browser information, approximate location, referrer URLs, visited pages, session information and pseudonymous identifiers. Clarity supports heatmaps and session replay functions. Heatmaps show aggregated interaction patterns. Session replays may allow TeamSpeak to reconstruct individual website sessions for usability analysis.
8.3 TeamSpeak uses Microsoft Clarity only where it is clearly disclosed in the consent management tool and this Privacy Policy. In the EU, EEA, United Kingdom, Switzerland and other consent-required jurisdictions, Clarity is activated only after the user has given valid consent. TeamSpeak configures the integration to pass a valid consent signal to Microsoft Clarity and to prevent Clarity cookies from being set before consent where required.
8.4 TeamSpeak does not use Microsoft Clarity for targeted advertising and does not intentionally collect passwords, payment details, private communications, sensitive user inputs or special-category data through Clarity. TeamSpeak may deploy Clarity on selected public website pages, including selected pages on teamspeak.com, where Clarity is disclosed in the consent management tool and activated only after valid consent where required by applicable law. TeamSpeak does not use Clarity on login pages, account areas, checkout or payment pages, support ticket areas, private messaging or chat areas, forms containing free-text user input, or pages specifically directed to children or minors below the applicable minimum age for the relevant Service or below the age at which they can validly consent to optional analytics under applicable law. Where TeamSpeak has actual knowledge that a user does not meet the applicable age, consent or authorization requirement, Clarity is not activated for that user unless legally valid parental or guardian consent or authorization has been obtained. TeamSpeak uses configuration, masking and exclusion processes designed to exclude sensitive areas before Clarity is used on a website page.
8.5 TeamSpeak uses masking and exclusion settings to reduce the collection of personal or sensitive content. These settings are a risk-reduction measure and are reviewed in the concrete website environment. TeamSpeak does not rely solely on default masking descriptions for legally sensitive pages.
8.6 Microsoft Clarity stores different data types for different periods. Playback data used for session recordings is generally retained for 30 days. Heatmap data, click data and sessions that are labeled, favorited or otherwise retained by the tool may be retained for up to 13 months. TeamSpeak aligns its operational use of Clarity with these periods and avoids labeling or favoriting sessions unless retention is necessary.
8.7 Microsoft may process Clarity data in the United States or other countries. For international transfers, TeamSpeak relies on appropriate safeguards such as Microsoft participation in the EU-U.S. Data Privacy Framework where applicable, Standard Contractual Clauses and supplementary measures as appropriate. Users may withdraw consent through the consent management tool.
9.1 TeamSpeak provides a self-service deletion function for myTeamSpeak accounts. When a user initiates deletion, the account is marked for deletion and scheduled for permanent deletion after a 30-day period.
9.2 During the 30-day pending-deletion period, the user may revoke or cancel the deletion request through the available account interface or by contacting TeamSpeak, provided that the account can still be securely authenticated and no legal or security restriction prevents reactivation.
9.3 After the 30-day period, TeamSpeak permanently deletes or anonymizes account data that is no longer required. Deletion does not affect data that TeamSpeak must retain for legal, tax, accounting, dispute, security, fraud-prevention or enforcement purposes. It also does not necessarily remove content already disclosed to other users, records retained by independent server operators, data retained by third-party providers under their own obligations, or data in backups until the normal backup lifecycle expires.
9.4 Deleting an account may terminate access to account-based features, licenses, subscriptions, badges, contacts, encrypted user data, server bookmarks, chat settings and other account-linked assets. Users should export or back up data before initiating deletion where export functionality is available.
9.5 Account deletion does not automatically cancel unpaid amounts or obligations that arose before deletion. If a subscription is active, users should also follow the applicable cancellation process to avoid further charges where required by the subscription terms.
10.1 TeamSpeak is a general-audience service. The Services are not directed to children below the minimum age at which applicable law permits them to use online services or provide privacy consent without parental or guardian involvement.
10.2 Minimum age, consent and parental or guardian authorization requirements may differ by country, region and Service. Users may create an account or use account-based Services only if they meet the applicable minimum age, consent and eligibility requirements, or if legally valid parental or guardian consent or authorization has been obtained where required.
10.3 Specific age thresholds may apply under certain laws. For example, some laws contain specific rules for children under 13, and some privacy laws contain additional restrictions for users under 16. These examples are not exhaustive and do not limit other age, consent or eligibility requirements under applicable law.
10.4 Certain Services or features may be subject to additional age, legal-capacity, payment, third-party-provider, app-store, regional or authorization requirements, including payment features, paid subscriptions, third-party integrations and regionally restricted functionality.
10.5 TeamSpeak may ask for age-related information or parental or guardian authorization where necessary and may restrict accounts or disable specific features where age, consent, authorization or eligibility requirements are not met.
10.6 If TeamSpeak obtains actual knowledge that it has collected personal data from a child or minor without legally valid consent or authorization required by applicable law, TeamSpeak will take reasonable steps to delete the data or obtain appropriate consent or authorization, unless retention is required by law or for safety, security or abuse-prevention reasons.
10.7 Parents or guardians may contact TeamSpeak to review, correct or request deletion of personal data collected from a child or minor, and to refuse further collection or use, subject to authentication and legal exceptions.
10.8 TeamSpeak does not knowingly sell or share personal data of users under 16 as those terms are used under the CCPA. TeamSpeak does not knowingly use personal data of children or minors for targeted advertising without legally valid consent or authorization where required.
11.1 TeamSpeak may disclose personal data within the TeamSpeak group and to personnel, contractors and advisors who need access for the purposes described in this Privacy Policy and are bound by confidentiality or equivalent obligations.
11.2 TeamSpeak may disclose personal data to service providers and processors that support hosting, cloud infrastructure, content delivery, security, fraud prevention, bot prevention, payment processing, app distribution, licensing, customer support, email delivery, analytics, consent management, accounting, legal services and business operations. Depending on the Service and the actual configuration, this may include payment providers such as Stripe or PayPal, app stores, hosting and content-delivery providers, security and anti-abuse providers such as Cloudflare and Cloudflare Turnstile, Cookiebot by Usercentrics, Microsoft Clarity, support and email providers, professional advisers, and integrations selected or enabled by users such as Twitch, Giphy or comparable services. The provider list is maintained consistently with the website, client, checkout and consent-management configuration actually in use.
11.3 TeamSpeak may disclose data to payment providers, app stores, licensed hosting providers, integration providers, business customers, resellers or community administrators where necessary to provide the relevant Service, verify licensing, process payments, enable selected integrations or administer community features.
11.4 TeamSpeak may disclose data where required by law, court order, law-enforcement request, regulatory request, export-control obligation or to protect the rights, safety and security of TeamSpeak, users or third parties.
11.5 TeamSpeak may transfer data as part of a merger, acquisition, restructuring, financing, sale of assets or similar transaction, subject to appropriate confidentiality and privacy safeguards.
12.1 TeamSpeak operates internationally and may transfer personal data to the United States and other countries that may not provide the same level of data protection as the user's country.
12.2 Where the GDPR, UK GDPR, Swiss FADP or similar laws require transfer safeguards, TeamSpeak uses legally recognized mechanisms such as adequacy decisions, Standard Contractual Clauses, the UK International Data Transfer Addendum, participation of recipients in the EU-U.S. Data Privacy Framework or its extensions where applicable, and supplementary contractual, technical and organizational measures where appropriate.
12.3 TeamSpeak does not represent in this Privacy Policy that all recipients or all TeamSpeak entities are certified under a specific transfer framework. The applicable transfer mechanism depends on the recipient, Service, country and processing role.
12.4 Users may request additional information about the transfer safeguards relevant to their personal data by contacting TeamSpeak.
13.1 TeamSpeak retains personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.
13.2 Account data is generally retained while the account is active and then for the pending-deletion period, legal retention periods, dispute periods and normal backup cycles. myTeamSpeak accounts marked for deletion are permanently deleted or anonymized after 30 days, subject to the exceptions described above.
13.3 Uploaded content, images, videos and files in account-based chat or community features may be retained for the period configured for the Service. Where the current Service description states that uploaded user content is retained for 30 days, TeamSpeak maintains consistency between the technical configuration and this notice.
13.4 Payment, invoice, tax and accounting records are retained for the statutory periods required by applicable commercial, tax and accounting law.
13.5 Support, moderation, abuse-prevention and security records are retained for as long as necessary to resolve the request, enforce the Terms, protect users, handle disputes and comply with legal obligations.
13.6 Consent records are retained for as long as necessary to demonstrate valid consent and compliance. Optional analytics data is retained according to the relevant tool settings; Microsoft Clarity retention is described in Section 8.
13.7 Backup copies are deleted or overwritten according to TeamSpeak's normal backup cycles, unless a backup must be preserved for security, legal or operational reasons.
14.1 TeamSpeak uses technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure and unauthorized access. These measures may include encryption, hashing, access controls, logging, network security, secure development practices, vulnerability management, contractual safeguards and personnel controls.
14.2 No method of transmission or storage is completely secure. Users should protect account credentials, use strong passwords, keep devices secure and contact TeamSpeak immediately if they suspect unauthorized account access.
14.3 Where end-to-end encryption or device-held keys are used, users are responsible for safeguarding their devices and keys. Loss of device-held keys may make content unrecoverable.
15.1 Depending on the applicable law and the user's location, users may have rights to access, obtain a copy of, correct, delete, restrict or object to processing of personal data, withdraw consent, data portability, lodge a complaint with a supervisory authority, and not be subject to decisions based solely on automated processing where such decisions produce legal or similarly significant effects.
15.2 Users may exercise rights by contacting TeamSpeak at [email protected], using account tools where available, or contacting the external Data Protection Officer. TeamSpeak may need to authenticate the requester and may deny or limit requests where permitted by law.
15.3 Consent may be withdrawn at any time through the relevant account setting, unsubscribe mechanism, cookie settings or other provided control. Withdrawal does not affect processing that occurred before withdrawal.
15.4 Users may object to direct marketing at any time. TeamSpeak will stop direct marketing communications where required by law, while retaining suppression data necessary to honor the objection.
15.5 Users in the EU, EEA, United Kingdom or Switzerland may lodge a complaint with their competent data protection authority. Users may also contact TeamSpeak first so that TeamSpeak can attempt to resolve the concern.
16.1 This Section applies to California residents and, where applicable, residents of other U.S. states with similar privacy laws. Terms such as "personal information", "sale", "sharing", "sensitive personal information" and "consumer" are used as defined in applicable law.
16.2 TeamSpeak may collect the categories of personal information described in Section 3, including identifiers, contact information, account information, commercial information, internet or network activity information, geolocation approximated from IP address, audio or visual information where users provide it as content, inferences where permitted, and sensitive personal information only where necessary or voluntarily provided.
16.3 TeamSpeak uses these categories for the purposes described in Section 5 and discloses them to the categories of recipients described in Section 11.
16.4 TeamSpeak does not sell personal information for money. TeamSpeak does not knowingly sell or share personal information of users under 16. If optional cookies, advertising technologies or analytics are considered a sale or sharing under applicable law, users may opt out through the cookie settings and any applicable "Do Not Sell or Share My Personal Information" link.
16.5 California residents may have the right to know, access, delete, correct, opt out of sale or sharing, limit the use of sensitive personal information where applicable, and receive non-discriminatory treatment for exercising privacy rights. Authorized agents may submit requests where legally permitted and properly authorized.
16.6 TeamSpeak honors legally required opt-out preference signals, including Global Privacy Control, where the signal can be recognized and linked to the user or browser in accordance with applicable law.
16.7 TeamSpeak retains personal information according to Section 13 and does not use sensitive personal information for purposes that require a right to limit unless TeamSpeak provides the required notice and choice.
16.8 California residents may submit privacy requests by using available account tools, by emailing [email protected], or by using another privacy request channel made available by TeamSpeak. TeamSpeak will verify requests to the extent required or permitted by law and will respond within the periods required by applicable law. TeamSpeak may request information reasonably necessary to authenticate the requester or to confirm an authorized agent's authority.
16.9 TeamSpeak does not provide financial incentives, price differences or service differences in exchange for the sale or sharing of personal information. If TeamSpeak introduces such a program, TeamSpeak will provide the notice and consent options required by applicable law before the program applies.
16.10 TeamSpeak's notice at collection consists of this Section, the categories and purposes described in Sections 3 and 5, the disclosure information in Section 11, the retention information in Section 13, and the additional information shown at the point of collection, in the consent management tool, in the checkout process or in the relevant product notice.
16.11 Where TeamSpeak is not legally subject to a particular U.S. state privacy law, TeamSpeak may still provide comparable privacy controls as a voluntary measure. Voluntary controls do not waive defenses, exceptions or limitations available under applicable law.
17.1 TeamSpeak does not direct the Services to children under 13 and does not knowingly collect personal data from children under 13 without legally valid parental consent.
17.2 If a Service is later made available for children under 13, TeamSpeak will provide a specific COPPA-compliant notice, obtain verifiable parental consent where required, maintain reasonable data-security and retention practices, and provide parents with the ability to review, delete and refuse further collection or use of their child's personal information.
17.3 Parents who believe that TeamSpeak has collected personal information from a child under 13 may contact TeamSpeak at [email protected]. TeamSpeak will review the request and take appropriate steps under COPPA and other applicable laws.
18.1 TeamSpeak may use automated tools for security, fraud prevention, abuse detection, spam prevention, license verification, service reliability, analytics and content moderation triage. TeamSpeak does not use automated decision-making that produces legal or similarly significant effects without providing the safeguards required by applicable law.
18.2 Where automated tools are used for moderation or enforcement, TeamSpeak may use human review where appropriate, especially for significant account restrictions, appeals or legally sensitive cases.
19.1 TeamSpeak may update this Privacy Policy to reflect changes in law, Services, processing practices, technologies or business operations.
19.2 If TeamSpeak makes material changes, it will provide reasonable notice before the changes take effect, such as by website notice, in-client notice, account notification or email, unless immediate changes are required for legal, security or operational reasons.
19.3 The date at the top of this Privacy Policy shows the latest update. Continued use of the Services after an updated policy becomes effective is subject to the updated policy, without limiting rights that cannot be waived under applicable law.
20.1 Privacy requests may be sent to [email protected] or to the postal addresses of TeamSpeak USA or TeamSpeak DE listed in Section 1. TeamSpeak DE's registered seat is Krün, District of Garmisch-Partenkirchen, Germany; its business address is Wilhelmstraße 21, 74072 Heilbronn, Germany; it is registered with the Local Court of Munich under HRB 172523.
20.2 TeamSpeak has appointed an external Data Protection Officer: Stephan Hendel LL.M., Attorney-at-law, Bajuwarenstrasse 2e, 93053 Regensburg, Germany. Further contact details are available at https://www.gabler-hendel.de.
20.3 For product support, users should use the support channels provided on teamspeak.com. Privacy requests should be clearly marked as privacy or data protection requests.
